Divine Tribe Terms and Conditions
By booking, purchasing, and attending classes, private instruction, Reiki sessions, sound baths, events, online sessions, packages, or purchasing any gift card, digital, or other item or offer from Divine Tribe, the purchaser/participant declares that they have a competent mind and sufficient bodily health to permit the purchaser/participant to do business with Divine Tribe, book or schedule appointments, make purchases, and participate in purchased sessions.
Purchaser/participant agrees that no representations, statements, or guarantees have been made to them in regard to services or instruction provided and that purchaser/participant, their heirs, assignees, insurance agents, or legal representatives forever agree to discharge all instructors, employees, officers, and agents of Divine Tribe, Alicia (Ellie) Cooke, and assignees from any and all claims or causes of action arising out of any act or negligence arising from participation in Divine Tribe's practices or teachings.
Purchaser/participant fully acknowledges that they are participating in physical exercise and that they are responsible for determining whether their health and fitness is suitable to participate in booked sessions. Purchaser/participant fully acknowledges that Divine Tribe will not perform any evaluation of purchaser/participant’s physical condition or any identification of risk factors contraindicating physical exercise prior to the start or continuation of physical exercise.
Purchaser/participant agrees to assume responsibility for their own safety and that doing business with Divine Tribe will put them in proximity to (without limitation) varied exercise equipment, weights, yoga blocks, stretching straps, resistance bands, yoga mats, crystals, treatment beds, sheets, pillows, blankets, pillows, bolsters, varied sound equipment, varied musical instruments, gongs, gong stands, sound bowls, varied electrical equipment, computers, candles, scented oils, incense, office equipment, furniture, decor, food, drink, varied machinery, and household items that could cause injury.
Purchaser/participant agrees that the nature of Divine Tribe sessions warrant touch and physical adjustment, and acknowledges their responsibility to inform the Divine Tribe instructor/practitioner if touch and physical adjustment is not permitted during each session attended.
Purchaser/participant agrees to behave in a respectful and safe manner toward all Divine Tribe staff and assignees and all other patrons/clients. Purchaser/participant agrees that Divine Tribe and its appointed agents have the right to refuse service at any time if purchaser/participant’s behavior is not respectful and safe or for any other reason and that no refunds will be issued for unattended sessions upon refusal of service.
Divine Tribe records photos, video works, and audio ("Photos") during group classes, sound baths, and events. You grant Divine Tribe, its agents and employees, and Alicia (Ellie) Cooke all ownership rights and the absolute irrevocable right and permission to copyright, use, and publish your likeness and all Photos for any lawful purpose. Divine Tribe does not record Photos during private sessions. You may opt out of this consent by providing Divine Tribe at least 72 hours notice via email at ecdivinetribe@gmail.com.
For Kundalini Yoga, Reiki, Sound Baths, Packages, and Events:
All services must be purchased online at the time of booking. No exceptions. No returns/exchanges/refunds. All sales are final. Thank you for understanding.
Private sessions are non-refundable once booked and can be rescheduled up to 24 hours prior to the scheduled start time. No refunds for unattended private sessions or for sessions canceled within 24 hours of scheduled time.
Group sessions are non-refundable once booked and can be rescheduled up to 2 hours prior to the scheduled start time. No refunds for unattended group sessions canceled within 2 hours of session time.
Packages are non-refundable once purchased. Packages are good for one year from the date of purchase. No refunds for unused package sessions.
Events are non-refundable once purchased. No refunds for unattended events.
For Merchandise Sales:
No returns, exchanges, or refunds. All sales are final. Thank you for understanding. All shirts purchased online are same-day processed and custom printed; no returns/exchanges/refunds due to size. Please make sure to verify the correct size using the size chart.
For Gift Cards and Digital Products:
No returns, exchanges, or refunds. All sales are final. Thank you for understanding.
In the extremely rare instance that a refund is granted for purchased items, services, or events, refunds will be issued via Zelle or Venmo. Refunds issued to the purchaser's original form of payment are subject to a $25 service fee that will be deducted from the amount to be refunded. Thanks for understanding.
I have read the above release and waiver of liability and fully understand its contents, including the time limits on packages. I voluntarily agree to the terms and conditions as stated by completing my purchase with Divine Tribe. I agree that checking the box stating that I have read the Terms and Conditions equates to my electronic signature.